Delivery

Where do you ship to?
Townhouse Blanket Co. offers shipping throughout the United Kingdom. We provide free standard delivery on orders to UK mainland addresses. Unfortunately, we are unable to ship to P.O. boxes and BFPO addresses at this time. Please note that free shipping terms are subject to change and may not apply to all products.

How long will my order take to ship?
Standard delivery times within the UK are as follows:

3-5 business days: England, Scotland & Wales.

5-7 business days: Highlands & Islands, Northern Ireland, Isle of Man, Channel Islands, and other remote areas

Express delivery times within the UK are as follows:

1-2 business days: England, Scotland & Wales.

2-3 business days: Highlands & Islands, Northern Ireland, Isle of Man, Channel Islands, and other remote areas

Please keep in mind that delivery times are estimates, and neither Townhouse Blanket Co. nor our delivery partners can guarantee specific delivery dates.

Please follow the link sent to you by email to track your package.

What are the cut-off times for same-day shipping?
Orders placed before 1:00 pm (UK time) Monday through Thursday will be dispatched the same day. Orders placed after 1:00 pm, or on Fridays and weekends, will be dispatched on the next working day. Please consider this when selecting expedited delivery options.

Do you ship outside of the UK?
At this time, we only post to addresses inside the UK, excluding PO Boxes and BFPO addresses. Please sign up to our email newsletter for updates as we expand to service addresses in the EU.

How much is postage and packing? 
We provide free standard delivery on all orders to UK mainland addresses. Express shipping is charged at £4.95

How do I check the status of my order?
You can check the status of your order by clicking the link in your order confirmation email. The subject line will be "Your Townhouse Blanket Co. order has been received." All relevant information will be available in that email.

How do I track the shipping of my order?
Once your order has shipped, you will receive an email with the subject "Your Townhouse Blanket Co. order has been dispatched," which will include your tracking number and a link to the courier’s website.

Where is my order?
When you place your order you will receive a confirmation email and a tracking number will be sent as soon as your order is shipped. If, after 7 working days your order has not been delivered, please contact us by email at hello@townhouseblankets.com.